Since our launch in 2021, Carata has been working to empower local communities and simplify access to daily essentials. We support small businesses through innovative tech-driven solutions and generally assist our customers in making every second count by delivering unmatched convenience. Our community of Carats has grown, our marketplace has evolved, and today, we’re thrilled to announce the next big step: Carata 3.0.
This newer version of Carata is based on feedback from our Carats. It is packed with exciting features to create a better experience our customers deserve. Carata 3.0 firmly defines Carata as a platform that empowers delivery companies and local businesses to promote the culture of customized convenience – not only in Madaraka and Nairobi West, but also in other neighborhoods across Nairobi. With this new version, Carata will continue to promote small businesses and deliver exceptional service to our Carats through our dedicated subsidiary, Carata Logistics.
Additionally, 3.0 features:
- Faster delivery – We have enhanced our dispatch systems and delivery network to ensure deliveries are faster.
- Estimated delivery time – Customers can now see the estimated time of their delivery as soon as they order.
- Instant pin confirmation – Recognizing the importance of both security and ease, we’ve introduced instant PIN confirmation to ensure a more secure and seamless order completion.
- Automatic refunds on overpayments – users can now get automatic refunds of overpayments via their original payment method for greater transparency.
- Sunday delivery – To further enhance accessibility, Carata now operates seven days a week—including Sundays—ensuring uninterrupted convenience.
We’ve built a smarter, more intuitive interface to make your experience effortless. Carata 3.0 reflects our unwavering commitment to elevating everyday convenience. It is a promise . It’s built around your feedback, your routines, and your everyday life.
Ready to experience the difference? Click here or log in via https://app.carata.co and enjoy the customized convenience you deserve.
